“TOI Number Magic’: Governing Terms & Conditions

This Contest (as defined below) is subject to the following governing terms & conditions (“T&C”), which may be periodically updated by Bennett, Coleman and Company Limited (“BCCL”), having its Registered Office at The Times of India Building, Dr. D. N. Road, Fort, Mumbai - 400 001 and Corporate Office at Times House, 9-10, Express Building, Bahadurshah Zafar Marg, New Delhi - 110 102, from time to time without notice to Contestant (as defined below). The Contestant confirms to have read the T&C at www.toinm.com. The Contestant is entering the Contest at his/her sole discretion and free will. The Participation or submission of entry in the Contest shall be deemed as the unequivocal acceptance of these T&C by the Contestant.

1. Definitions

(a) “Contest” shall mean the contest titled as ‘TOI Number Magic’. The Contest is being organized for engagement with TOI reader(s) to interact with the customer(s) and understand their views about TOI also to ascertain the areas where BCCL can improve to enhance overall customer experience.

(b) “Contestant” shall mean the individual who participates in the Contest.

(c) “TOI” shall mean ‘The Times of India’.

(d) “Prize” means the redeemable gift vouchers decided for that day of the Contest and monthly Weekly Prize as determined by BCCL in its sole discretion.

2. Eligibility

(a) This Contest is valid for Indian citizens and residing in the Indian cities of Delhi & NCR, Mumbai, Kolkata, Bengaluru, Pune, Chennai, Jaipur and Ahmedabad. If you are under the age of 18 years, you should review these T&C with your parents or legal guardian to make sure that you and your parent or legal guardian understand and agree to it and further, if required, your parent/legal guardian shall perform or undertake such activities to enter into a legally binding agreement with BCCL.

b) The employees, family members or relatives of BCCL employees and BCCL’s affiliates, distributors, dealers sponsors and associates of the Contest are not eligible to participate in the Contest. Any such entry, even if successful, would be deemed inadmissible for the purpose of this Contest.

(c) Contest Duration
The Contest shall start on [●] 20th December, 2020 and shall continue unless terminated by BCCL. BCCL reserves the right to terminate, extend or shorten the Contest Duration at its sole discretion.

3. Prize and Participation

(a) No entry fee is required to participate in the Contest.

(b) To participate in each day's Contest, the reader has to SMS his entry in the prescribed format to 9133778600 within 24hours on the same day. Entries received after 24 hours window shall be rejected.

(c) Entries wherein the digits of the participants/Contestant's personal identification document having serial number have not been given shall be rejected. Only entries containing required digits will be considered valid. Basis their skills, the Contestant shall also have to answer “Why do you like to read TOI newspaper?” or any other question as determined by BCCL.

(d) All entries shall become the property of BCCL.

(e) By participating in the Contest, all Contestants agree to abide by the terms and conditions of the Contest.

(f) Entries will be short-listed on the basis of computer generated random technique, answer to the question, "What makes you read TOI" and the proof submitted, subject to the numbers announced in The Times of India for each day's Contest being present in the entry in the prescribed format.

(g) Every day, 400 winners will be decided from these short-listed entries on the basis of the Contest question being answered correctly and completion of form given on www.toinm.com. The decision of BCCL shall be final and binding. No correspondence shall be entered by BCCL in relation to the binding and indisputable decision of the Contest.

(h) These 400 winners will be individually notified by a representative of TOI within 24 hours of their sending the SMS, at which time the representative will telephonically confirm the personal identification document having serial number for which the entry has been sent.

(i) To claim the Prize, the Contestant shall have to submit a copy of the front side of the personal identification document having serial number containing the winning combination. In case the Contestant does not submit the copy as required, he/she shall not be eligible for the Prize.

(j) The BCCL representative will reasonably endeavour to deliver the Prize (in case of physical delivery), otherwise the Prize will have to be collected from the courier's office by the winner, as may be decided by BCCL.

(k) All the winners shall be entitled to participate and win the Bumper Prize to be announced at the end of the Contest. The winner Contestant shall be required to answer a question and the correct entries shall qualify for the Bumper Prize Contest; the winner of the Bumper Prize shall be selected through the computer-generated random technique.

(l) BCCL will not be responsible for any defects/inadequacy in the products/services redeemed in lieu of the coupons/gift vouchers and the same would have to be addressed to the sponsor/service provider/manufacturer directly. BCCL shall not be liable to replace/exchange the Prize/products/services at any stage.

(m) The Prizes in the form of redeemable gift vouchers may only be redeemed towards the purchase of eligible products on the concerned third-party website/mobile app by whom they have been issued. The purchases shall be deducted from the said winning Contestant’s redeemable gift voucher balance. Any unused gift voucher balance will remain associated with the respective winning Contestant’s account on such third-party issuing website/mobile app and applied to purchases in order of earliest expiration date. If a redemption exceeds the said winner’s gift voucher balance, the remaining amount must be paid with by credit card, net banking or debit card by the concerned winning Contestant directly, without any recourse to BCCL.

(n) The decision of the BCCL will be final and binding on all Contestants and no correspondence will be entertained in this regard whatsoever.

(o) In case any winning Contestant refuses to accept the Prize decided for him/her, his participation in the Contest will be declared null and void. Prizes cannot be exchanged for their value in cash or for other prizes. Each Prize shall have a validity period and the same can be redeemed with the respective sponsors within such validity period as mentioned on the Prize. Further, any charge over and above the stated Prize shall have to be borne by the Contestant(s) themselves, illustratively including, without limitation, travelling, Prize collection/delivery charges, taxes and levies etc.

(p) The Prize(s) are non-transferable. Any unused balance in redeemable gift vouchers disbursed as Prizes shall expire upon efflux of one year from the date of their issuance. The Prizes cannot be used to purchase other gift cards. The redeemable gift vouchers given away as Prizes cannot be reloaded, resold, transferred for value or redeemed for cash. Unused balances associated with any third-party website/mobile app in respect of which Prizes are given may not be transferred to another account held with such third-party website/mobile app.

(q) The Contestant shall exclusively bear any levies, duties, registration, insurance cost, octroi and taxes, wherever applicable, on the Prize(s) including the Bumper Prize. The Contestant shall be solely liable for any other expenses related to the acceptance/use of the offer or participation in the Contest. All/any Government taxes on Prize(s), as applicable, shall be borne by the respective winner(s) and all deductions, such as tax deduction at source (“TDS”), wherever applicable, shall be made by BCCL in accordance with the Income Tax Act, 1961 or winner shall pay to BCCL such amount. For the avoidance of doubts, qua the Bumper Prize, in the event the Bumper Prize is an air purifier or any other electrical appliance made by a third-party manufacturer , the Bumper Prize shall be delivered at the given address mentioned in the participation form by the concerned Contestant. . The transfer of the ownership, possession and the related risks of running and maintaining the respective Bumper Prize (whether in the form of electrical appliance or otherwise) shall forthwith pass to the said winning Contestant upon delivery and such winning Contestant shall be liable to maintain the said electrical appliance at his/her own risk after the date of delivery. In the event BCCL decides to make any changes in the Bumper Prize in its sole discretion at any point, then contingent on the nature of such Bumper Prize, there may be additional agreement and/or documents that may have to be submitted and/or signed by the winner as part of the process for claiming the Bumper Prize.

(r) The winning Contestants (including winners of Bumper Prize) shall claim their Prize within 30 (thirty) days from the date of announcement, failing which BCCL may in its sole discretion pass it on to other winner(s), in its sole discretion.

4. Other Terms

(a) (a) The Contestant agrees that, he/she will participate in any promotional activities or material, without additional payment or permission, as requested by BCCL. Subject to applicable laws, Contestant hereby grants BCCL, by participating in the Contest and/or accepting a Prize, the right to use, in perpetuity, the Contestant’s information with or without BCCL’s trademarks, as may be provided by the Contestant, publish and display Contestant’s picture, voice, video, statements, quotes which may be adapted, edited or modified, as solely determined by BCCL for advertising, trade, publicity and promotional purposes in any media without notification or approval, all without any additional consideration.

(b)The Contestant voluntarily agrees to submit the required documents and personal information to participate in the Contest. The Contestant voluntarily consents and permit BCCL will use any personal information that the Contestant provides in accordance with applicable laws for the purposes of this Contest and for any marketing or other purposes. BCCL may also share such information(s) with its affiliates, its service providers and agents for the purpose of this Contest. The information may also be used by BCCL for:

  • Recommending various products or services including those of third parties.
  • Dealing with requests, enquiries and complaints and Contestant related activities;
  • Marketing products and services and its analysis;s
  • Abiding with laws and law enforcement/regulatory requests;

(c) BCCL reserves the right to cancel or amend all or any part of the Contest and/or the terms & conditions/technical parameters/Prize without prior notice in the event of circumstances arising beyond its control that makes it necessary to do so. However, any changes to the terms & conditions/technical parameters or cancellation of the Contest, will be updated/posted on website www.toinm.com. It would be the exclusive responsibility of the Contestant alone to keep themselves informed as to any changes in the terms & conditions/technical parameters/evaluation criteria stated for this contest.

(d) The Contest is provided on an "AS IS" and "AS AVAILABLE" basis. BCCL expressly disclaims all warranties of any kind, whether express or implied. BCCL does not make any warranty that the Contest and or emanating results will meet any subscriber/Contestants or anyone else’s expectations.

(e) Entries for the Contest received on any day other than the day on which the numbers are announced in TOI shall be rejected. Further, all multiple entries (entries with the same proof details) received for each day's Contest and/or incomplete entries or entries where the prescribed format for sending the entry has not been followed shall also be rejected. No correspondence shall be entertained in this regard.

(f) BCCL will in no event be liable for any damages whether direct, indirect, special, incidental, or consequential arising out of the Contest or use of the Prize(s) given through the Contest or use of the information shared by the Contestant, in the event any disclaimer is held invalid, the liability of BCCL under this Contest shall not exceed the value of lowest single Prize.

(g) The Contestant hereby agrees and undertakes not to hold BCCL and/or or any of their group entities or affiliates, their respective directors, officers, employees, agents, vendors, responsible for or liable for, any actions, claims, demands, losses, damages, costs, charges and expenses that the Contestant may/might have suffered, sustained or incurred, or claims to suffer, sustain or incur, by way of and/or on account of participation in the Contest or related to the Prize in any manner whatsoever. Further, BCCL shall not be liable if a Prize is lost, stolen, destroyed or used without permission. The concerned third-party website/mobile app on which the Prizes are drawn and disbursed to wining Contestants shall have the right to close customer accounts and take payment through alternative forms of payment if a fraudulently obtained redeemable gift voucher is redeemed and/or used to make purchases on such platform/portal.

(h) This Contest shall be governed by and construed in accordance with the laws of India. Any disputes, differences and/or any other matters in relation and arising out of this Contest and/or pertaining to the rules and regulations of this Contest shall be referred to a sole arbitrator appointed by BCCL in accordance with the provisions of the Arbitration & Conciliation Act, 1996 and any subsequent amendment thereof. The arbitration proceedings shall be held in English and the seat of arbitration shall be at New Delhi. The arbitral award shall be final and binding.

(i) All disputes shall be subject to exclusive jurisdiction of New Delhi courts only.

(j) In accordance with the applicable laws, for any grievance, you may reach the grievance officer of BCCL at support@toinm.com For customer care support, please connect on 8448709561.

(k) The Privacy Policy located at www.toinm.com, shall form an integral part of this T&C.